Policy
Refund Policy
We want every student to feel confident before enrolling. This policy explains when a refund is possible and how to request one.
Eligibility
A refund may be considered if you request it before your batch's classes begin, or in the case of a genuine payment error, such as a duplicate payment. Refunds are not available once you have started attending live classes or accessing recordings for a batch, except at Aimers Zone's discretion.
How to request a refund
Contact us at info.aimerszone@gmail.com or +977 984-4445200 with your payment reference, the batch name, and the reason for your request.
Review and decision
Our team reviews every refund request individually and will let you know the outcome, along with the reason, within a few working days.
Access after a refund
If a refund is approved, access to the related batch or course is removed as part of processing the refund.